Youri Teijema
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Articles
How to register a No-Show
No-shows are the nightmare of every business. When a customer does not show up without notice or cancels late, you can register this as a No-Show in your Resengo. By doing so, you will always know...
The IOS App for Resengo Tables
Make sure you are always aware of who goes to your restaurant is coming and who is currently there. With the Resengo IOS app you can always consult reservations and occupancy. You can also add res...
How do reviews work in Resengo?
Through your Resengo you can collect reviews from all your visitors. Management and easily answer these reviews via your Resengo. A review is very valuable to get. You can draw conclusions and lea...
How do I view and respond to my feedbacks?
You can draw conclusions and learn from reviews, so it is of great importance It is important that you answer these reactions from your guests if necessary. learn on this page how to view and resp...
How do I customize my default emails (confirmation, reminder, ...)
In this article:
Modify the most used emails
Change the subject of the mail
Restore the default version of the message
Edit the most used emails
Tables
Agenda
The texts of your most used ...
How to work with promotions?
Put your promotions in your Resengo and let your customers directly book this. For example, give a discount on the price of the reservation or offer your guests something extra when reserved with...
Handle customer comments
After a guest comments on a reservation it is important that it is treated as soon as possible. Increased with such good service you your chance to welcome the guest in your business soon! All the...
How does the newsletter module work?
In this article:
What is the newsletter module?
Sending a mailing
What is the newsletter module?
With the newsletter module you can send out mailings to you yourself members base in your Resen...
What information can I transfer to my Resengo?
When you switch from another reservation software or you have digital reservations or customer information, this can be imported into your Resengo so that the transition is smooth!
The import is a...
How do I add a reservation in my Resengo Tables?
In restaurants that use an online reservation platform, 90% of all reservations are made online. This means a huge time savings but also that you still have to manually add 10% of the reservations...