Articles

Managing open balances in Resengo
When a customer has paid too much, he/she will receive a credit in Resengo. This is always indicated with a Blue euro sign . A red euro sign indicates that an order has yet to be paid is. A green ...
Payment Terms for your Invoices from Resengo
In your Resengo you can do all your invoices find it. It can of course happen that you overlook an invoice sees. That is why we have ensured that those invoices that you have not yet paid over time...
Resengo & GDPR
In this article you can gather a lot of information about Resengo and the GDPR legislation. Learn about this topic and read carefully this page, or proceed in a targeted manner and use the titles ...
How do I grant someone access to the help desk?
Find out here how to give someone access to your Resengo helpdesk function. Here you can send support questions to the Resengo experts who will be happy to help you. You can also consult the freque...
Where do I find my CompanyID or system ID?
CompanyID or system ID is the unique number of your Resengo. You sometimes need this for integrating your widget or it is also always easy to pass on to Resengo Support so they can easily find your...
Setting up & activating ResQueue
Get an even better occupancy optimization and save a lot of time by using ResQueue. In this article, we'll help you set-up ResQueue to suit your needs. In this article: The settings Generate a Q...
How do I cancel a reservation in my Resengo Tables?
Via your Table Plan Via your Reservations List Via your Inbox Go to your > Table plan  en to the desired date and service. Click on the reservation. Right click on the  trash can icon. A c...
Ask additional questions of your guests during the reservation process
Ask your customers extra questions  when they complete their reservation helps you understand your guest's needs. Make sure you have all the information you need to manage the visit in the right d...
The Agenda
What is the Agenda screen? The agenda screen can be found via the gray bar on the left side via . Here you can see all your appointments in your different agendas in agenda view (resources).  How ...
Parameters widget
The parameters below can be used to restrict certain choices in the booking widget. Make sure you always use the values of the company you want to apply this to. The values used below are for illus...