Articles

Connect with Mews
Mews is a PMS (property management system) designed to manage all work to simplify and automate for the modern hotel owner and their guests. From the booking module to check-out, from reception to ...
Personalising your gift vouchers
Use your corporate identity and personalize your gift voucher module. Get one like this own hand in this Resengo module and create a gift voucher template yourself with specific touches to the sty...
Troubleshooting with the shop & go module
At the Resengo Troubleshooting pages you will find a list of frequently asked to ask. Can't find your question immediately in an FAQ? Then scroll through the Troubleshooting page of that theme. Yo...
How do I work out the transaction costs for accounting purposes?
From the BetaalNu (ePay by Resengo) transactions, the transaction cost is directly deducted at the time of disbursement. In the communication, the gross amount and cost is also always mentioned. Mo...
Managing open balances in Resengo
When a customer has paid too much, he/she will receive a credit in Resengo. This is always indicated with a Blue euro sign . A red euro sign indicates that an order has yet to be paid is. A green ...
Payment Terms for your Invoices from Resengo
In your Resengo you can do all your invoices find it. It can of course happen that you overlook an invoice sees. That is why we have ensured that those invoices that you have not yet paid over time...
Resengo & GDPR
In this article you can gather a lot of information about Resengo and the GDPR legislation. Learn about this topic and read carefully this page, or proceed in a targeted manner and use the titles ...
How do I grant someone access to the help desk?
Find out here how to give someone access to your Resengo helpdesk function. Here you can send support questions to the Resengo experts who will be happy to help you. You can also consult the freque...
Where do I find my CompanyID or system ID?
CompanyID or system ID is the unique number of your Resengo. You sometimes need this for integrating your widget or it is also always easy to pass on to Resengo Support so they can easily find your...
Setting up & activating ResQueue
Get an even better occupancy optimization and save a lot of time by using ResQueue. In this article, we'll help you set-up ResQueue to suit your needs. In this article: The settings Generate a Q...