You can draw conclusions and learn from reviews, so it is of great importance It is important that you answer these reactions from your guests if necessary. learn on this page how to view and respond to review from your guests.
You will see every review that comes in from your guests in your 
Inbox. Under the Feedback tab you get an overview of the different reviews with their details. You can then click on a review to answer it. The customer will receive an email from your response.
You can also consult all your reviews via the 
reviews. There you can also answer a review by clicking on the ID.
Finally, you can also per customer consult the review left. Click on the customer's name to open the customer file. Under the Feedback tab you will then find all reviews.
To maintain objectivity, it is not possible to remove reviews.
You can find a trend graph of your reviews from the Resengo home screen.