How can I place an image in my mailing?

Go through the following steps to include an image in your mailing place:

First we will upload the image in your Resengo:

1. Go to  > Company > Files.
2. Upload files/images continue clicking on the green plus sign at the top left of your screen.

We will then add the image to your email.

1. Go to  > Communication > Send mailing to send a create new email
2. Click with your right mouse button on the place where you want the photo to go and select Insert >Image. Click on Use the advanced editor.
3. Select the image and click Insert.

How can I use an already sent mailing as a basis for a new mailing?

1. You go to  > Members > Member list or  > Communication > Send mailing.
2. click on next to Mail template.
3. Click on the subject of the email you wish to request.

The mail will now appear as you formatted it last time.

How do I put clickable links in a mailing?

• You can make links easily clickable by adding curly braces { } to put it around. => {www.resengo.com} becomes www.resengo.com.
• You can hide the link under a text by the link followed by a semicolon and then the text you want to appear. => {www.resengo.com;Click Here} is becoming Click here.
• If you put the link of an image in curly brackets then you will immediately see this image. {http://www.resengo.com/code/_Images/ attention.gif}.

You can also enable the advanced editor . You can also add links to texts in this way.

How do I send a newsletter/email with one image or PDF as a message?

1. Before you create the mailing, go to  > Company > Files. Here you can see an image or upload file (pdf/gif/jpg/png) via the green plus sign icons .
2. Go to  > Communication >  Send mailing om create a new mail. 
3. To send a newsletter with an image as a message choose the mail template 'iXtranet Standard - Image + Image Or PDF'.
4. Enter the desired subject .
5. Enter the background color at Background color. Use the English name here, for example: white or black.
6. At Image click  en select the correct file.
7. At PDF/Image click on . again and select the file.
8. At Link enter the link to which referenced by clicking on the image. For example https://google.be.
9. At Message  you give the message in which you would like to appear above the image.

What requirements should a good HTML mailing meet?

Have an HTML formatted by your webmaster to create a beautiful mailing to send. Only sending an image makes your mailing very sensitive to SPAM filters. When creating the HTML you should keep in mind that this HTML is correctly in the different mail programs should be displayed. Therefore your HTML should be as simple as possible, many mail programs cannot display advanced HTML.

Here are some important points to consider:

• Avoid using DIV elements. Work with as much as possible the alignment TABLE element.
• Integrate your CSS as much as possible in the elements themselves.
• If you are using standalone CSS then you put it after the BODY element.
• The using abbreviated color codes does not work. So always use the full color code. #FFFFFF instead from #FFF.
• All references to images must through an absolute URL happen, so starting with http://
• You use the images in your mail for the layout, for example photos. Avoid using images with text in processed, this makes the mail more spam-prone. Spam filters recognize images with text in them and assume that you have something to hide in terms of message and that your mail is so spam.
• never use javascript in your mailing.

To send such HTML as a mailing, proceed as follows at work:

• You copy-paste the HTML code in place where you normally enter the message.
• You select no mail template.
• You uncheck the Convert to HTML flag.
• You send the mailing as you would send another mailing.

What parameters can I use to personalize a mailing?

Use parameters in your email message to personalize it. Parameters are always placed between hashtags. Following parameters are available:

Recipient details

• #1# or #First_Name# = First Name
• #2# or #Last_Name# = Last Name
• #3# or #Login# = Login
• #4# or #Password# = A link to reset your password
• #5# or #PersonID# = Member number of the person in the database
• #Email# = Email
• #Barcode# = Barcode containing the personid of the person. This one is in format Code39 and is preceded by an i
• #Address# = Address
• #PostalCode# = Postal Code
• #City# = Municipality
• #Country# = Country (abbreviated)
• #Telephone# = Phone number
• #Mobile# = GSM number
• #BirthDay# = Birthday

Callings

• #ShortTitle# = Short title, eg Mr.
• #Title# = Long title, eg Sir
• #AddressInformal# = Informal address, eg Dear Sir
• #AddressFormal# = Formal address, eg Dear Sir

Special links

• #unreadable# = The link to the mail on the server. This allows you to transfer the recipients to an online version refer. For example: Click HERE if you do not receive this email can read OLD FAQ
• #Directlogin# = Both the same explanation? FAQ 653A link with which the recipient can log in directly without having to enter his login or password. that link is only valid in that mail and can't be forwarded either be sent to someone else as a check happens by IP address of the first recipient. For example: Click here to log in directly OLD FAQ
• #EditProfile# = Both the same explanation? FAQ FAQ 653A link with which the recipient can directly access his profile Updating. That link is only valid in that email and is also possible not be forwarded to anyone else as there a check is made on the IP address of the first recipient. eg: Click here to update your details OLD FAQ
• #CalendarLink# = A link directly to the registration form for a calendar event. leave this follow the link by a number of the event for which you want the want people to register. You can also add the parameter Add NOPersons to specify the number of people. If NOPersons=0 then it means that one indicates not to come for that event. Eg: the link for event nr 1234 could be 234&NOPersons=1;Click here to enter to write OLD FAQ Eg: the link for event nr 1234 to to indicate that one could not come 234&NOPersons=0;Click here if you won't be there OLD FAQ
• #SubscribeToCategories# = A link around itself register for certain categories. You need this link be followed by the category(ies) for which you want the people want to register. If there are several at the same time put commas between them. BV: if you want to let the people confirm they are interested in category no 123: 23;Click here if you are interested in our updates OLD FAQ

Special parameters

• #LastMinutes# = A list of active available last minute. This parameter is valid for both the load minutes from i-Agenda as the last minutes from i-Tafel. Bee these last minutes will appear in the mail a personalized link with which customers can book this last minute immediately (if still available).
• #LastMinutes?[Filter]# = Returns a list of the available last minutes but with a specific filter.
  • #LastMinutes?BaseDate <= DATEADD(DAY,7, GETDATE())# = Displays only the last minutes of the next 7 days.
  • #LastMinutes?BaseDate = '2013-02-14'# = Shows only the last minutes of 14/02/2013
  • #LastMinutes?FolderID <> 70# = Displays all last minutes except for reservation types from the brochure 70

Do you want a specific filter, contact us via our helpdesk! 

• #NewsItemDetails# = A personalized list of news items based on the person's preferences.
• #NewsItemLinks# = A list of links to the personalized news items (for the table of contents of the mail).

Not all links work correctly in the preview because some only generated when you send the mailing. The only 100% correct way to check whether a mailing is correct is to send it to yourself first as a test and then go into your mailbox test whether all links work correctly.