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How does the member list work in Resengo

Youri Teijema
Edited: 29 May 2024 13:48

All basic data of a person are stored centrally by resengo. This means that basically every person has an account that can be added to different Resengo environments. 

This system has advantages for you:

  • The customer base remains much more up to date since customers make much more active use of their data.
  • Customers can make reservations more easily because they already have a login and therefore do not have to register again.
  • The risk of no-shows is smaller as customers are on a centralized way (e.g. through the i-Cal integration) are kept from their reservations.

 This system also has user benefits:

  • With one login a user can manage all his reservations en manage association memberships.
  • A user always has a clear view of which things can be accessed have spoken to his/her.
  • A user must have his/her edit data only in one place to update it everywhere to keep up to date.
  • A user can remove his/her data directly from an environment at any time from Resengo if he/she no longer wishes this company to have access to his/her data. Being on this two exceptions:
    1. Alumni associations: these are required to have their database status correct and complete so users can make their own do not delete data.
    2. A user can use his/her do not remove data from an environment as long as he/she has an open reservation there.

Your guest list can be found under Icon Guests > Guest list.

Customer data is not automatically available for another environment as soon as you enter it. Data from the central file will only be only proposed if there is a match with data that you yourself first enters. Data is NEVER just passed on.

 

You only get access to the data of the customer that you have entered yourself or that the customer has released to you by, for example, making a reservation or to log in as a user to your environment. See the other details you are then 'hidden'.

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