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Tips for getting more online reservations and orders

Youri Teijema
Edited: 29 May 2024 13:49

View the following tips to deal with online reservations as optimally as possible and orders. Online reservations allow guests to book 24/24 and 7/7 to make a reservation in your business. Save time and receive more reservations!

 

How can I get more online reservations?

The more online reservations you receive, the better for you:

  • You have no work with it
  • The customer details have been entered.
  • Your customer receives the correct communication (confirmation email, reminder email, feedback email,..) 
  • You build a valuable customer base that you can use later can communicate back

Because you can take reservations online 24/24, you don't walk some reservation wrong. You benefit from your customers find the way to your reservation system as easily as possible. With the tips below you can already take a big step forward:

  • Make sure the link or button to book is visible everywhere is. As soon as a guest encounters first information, it is often use this medium. Booking is often an impulse decision, that's why the button to book is visible from every page of your site. Use the Resengo Widget!
  • Do you have a separate page with contact details? Make sure that there is again the link to your reservation system.
  • Offer a maximum of 2 ways to make a reservation. Too many possibilities don't encourage visitors to book, but make them suspicious of the reliability of all the proposed ways. Therefore, offer a maximum of 2 options: by telephone and directly online.
  • If there is contact for groups by phone or email must be taken then you can do that mention it in the reservation system.
  • Also make sure that there is never a contact form on the same page stands as the reservation system.
  • Make it clear that you will receive a confirmation immediately.
  • Refer to the possibility of online reservation on your answering machine. Put the message on your answering machine that people can always book online on your website and people then receive a confirmation. 

How do I ensure that as many gift vouchers as possible are sold be through my website?

It is important that your guests easily find their way to your Gift Voucher Shop. To ensure this, there are three main lines.

  1. Use our Resengo Widget. This way there can always be a gift voucher on every page are purchased. You can also combine this with a separate gift voucher widget.
  2. Make sure to clearly mention the link to the gift voucher shop. This link stands out among the other links to others pages of your site. For example, use an image.
  3. Make sure this link to the gift voucher shop is on every page of your website is clearly visible and not just on, say, the homepage or contact page. Your (potential) guests are surfing on your website and thanks to the attractive content of your site buy a gift voucher. Make sure they have that link always find it right away and don't have to search.
  4. Be sure to put the link to the . on your contact page gift voucher shop, for example under the text "To order a gift voucher to order click here".

 

 

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