Make sure everyone you want has proper access to your Resengo. You can manage administrator profiles in Resengo yourself and you can add so many if you want yourself! Everyone can have his or her own login.
In this article:
Create an extra login
You can create an extra login for your Resengo. This is how you do this:
- Go to
> Account > Users.
- Click on the plus sign at the top left or on
Add record
- You enter the desired data (first name, last name and e-mail address are obliged).
- At the bottom of administrator info you put it Security level on administrator or staff.
- You click on Save
If you also want to give this person access to the helpdesk, click at the top right on Helpdesk users. You click Add record and select the account from the dropdown.
If the account of the person you want to create staff already exists, you of course do not have to create a new account. It suffices the existing account look up, update via the pencil and then at the bottom of the Securitylevel set to Staff
Tip
When a reservation, order, event, ... is modified or created, can you go into history see which profile did that. Therefore, give everyone their own profile. This way you can easily look back at who made which adjustment.
Staff versus Manager versus Administrator profiles
You have 3 types of administrator profiles in your Resengo: Administrator, Manager and Staff. You determine this at the Ask our helpdesk a question.
If you have the Resengo Agenda module, set the permissions of staff accounts in > i-Agenda > Profile by there at the bottom tick the desired boxes.
Give a profile access to a branch
When you work with multiple branches in your Resengo, you can select certain profiles only grant access to a specific branch. You can manage your administrators per branch always manage via > Account > Users.
- Go via the house on the left in the menu to the branch where you can find this person want to give or take away rights.
- Go to > Account > Users.
-
You add the account add via the plus sign or via add record or deletes via the
trash can.
Edit your profile and password
This can be done in two different ways:
| Via Your Resengo | Via Resengo.com |
In your members list you can also search to your profile and edit by clicking |
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.
How do I block access to my Resengo?You can block the account. In this way the account will remain in question in your file but that person can no longer login. He/she can't sign up with the same email address either more re-register.
You can undo this by following the same steps but then select the status [2] Open. Another way to deny access is by delete customer card via the trash can icon or adjust the security level to user. |
I forgot my password, how can I get a new password Set up?Have you forgotten your password? No problem, based on The steps below allow you to determine a new password in a few minutes!
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