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How can I track my online payments?

Youri Teijema
Edited: 29 May 2024 13:49

Working with online payments is almost impossible to imagine without. You can do it all online continue to follow up payments made at your business in your Resengo. This way you can follow up perfectly which expenses and costs have happened.

In this article:

  • See an overview of your online payments
  • Tracking your paid online payments 
  • What exactly does the payout statement say?

View an overview of your online payments

  1. Go to Icon Financial > Transactions.
  2. In the filter fields at the top you fill in
    • Payment type: Pay Now
    • Tr.Status: 50
  3. On the right you will see the column RFND (Refund status)
  4. 445  - Status refunded will show a number, if if you go over this, you will see the settled transaction costs.
  5. Status not yet refunded is indicated by a red square with a white sphere.

Tracking your paid online payments 

You can find this under Icon Financial > Credit balances. Here you can also find the detail of each payout.

You can check the transactions still to be paid via Icon Financial > Transactions. Then select at the top left in the filter field Online payments yet to be paid.

Payments are made every Tuesday and Friday after the online payment has been made and the money has been received by Resengo.

Tip

If you see a line  Balance RFND , then it concerns a one-off correction of an incorrect payment. 

What exactly does the payout announcement say?

The announcement depends on whether you are making online payments  be paid in bundle or individually:

Your online payments are paid in bundles Your online payments are paid individually
You will receive one payment for the total amount of all individual payments made in your Resengo during the payout period (week - 2). The notice states the following:
  • RFND: Refund number (REFUND). With this you can look up the transactions via Icon Financial > Transactions. Fill this number above the column RFND. This number is mentioned on the invoice under the name RefundID you receive for the transaction costs. This is how you can become an accountant easily link this deposit to the correct invoice.
  • VV: [VOUCHER VALUE] the value of the gift vouchers sold in the order
  • NV: [NUMBER of VOUCHERS] the number of gift vouchers sold in the order
  • AC: [ADMINISTRATION COST] the administration cost charged to the customer in the event of a sale of gift vouchers
  • GROSS: the sum of the total amount that the customers paid online

  • TC: [TRANSACTION COST] the transaction fee retained by the SPPs (Ingenico, EMS, Athos, Tunz, etc.). The amount paid out is GROSS TC

If it concerns the sale of gift vouchers, your accountant can on the basis of this information easily the accounting in order put: The VV [VOUCHER VALUE] posts it on the checking account of sold gift vouchers. The AC [ADMINISTRATION COST] he books as administration costs charged including 21% VAT to private persons.

With the TC [TRANSACTION COST] he doesn't have to do anything because you will always receive a separate paid invoice. When that invoice is booked, the transaction costs are correctly booked and the amount received is correct on the account exactly with the accounting.

You will receive a payment for each individual payment that has been performed in your Resengo. The notice then states the following: business:
  • TR: The transaction number. With this you can look up the transaction via Icon Financial > Transactions.
  • ORD: The order number. With this you can do it look up order for which payment has been made via Orders OR RES: the reservation number. With this you can look up the reservation via Reservation List. This is in case you are not with the checkout works
  • BR: [GROSS] the total amount that the customer paid online
  • TC: [TRANSACTION COST] the transaction fee retained by the SPPs (Ingenico, EMS, Athos, Tunz, etc.). The amount paid out is BR-TC
  • D: [DATE] the transaction date, the date on which the customer made the online payment
  • VV: [VOUCHER VALUE] the value of the gift vouchers sold in the order

  • NV: [NUMBER of VOUCHERS] the number of gift vouchers sold in the order

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