The Resengo voucher is a gift voucher that people can purchase at www.resengo.com . The person who receives this voucher as a gift can book with this voucher in all participating businesses. The Resengo voucher is extremely advantageous for you. You will be paid 100% of the gift voucher. Which means that with a voucher of €100 you will actually receive €100 on your account! Learn how to activate the Resengo Voucher and how it works in this article.
Activate the Resengo Voucher
Each business can choose for itself whether to accept Resengo vouchers or not. This can be activated via 
Marketing > Gift vouchers.
How does the Resengo voucher work?
A customer who has a Resengo voucher first registers it on www.resengo.com. The explanation how they do this is on the voucher itself. From then on, this voucher can be used be made to make a reservation.
There are 2 ways in which your customer can use the Resengo in your business:
|
They come to your business with the physical voucher |
They give the voucher when booking online |
|
You must register the Resengo voucher through your Resengo. Go to Gift vouchers > Scan voucher and give it number and the verification code (together, without a plus sign). When the screen turns green after entering, the voucher is correctly registered and will be paid out. |
This voucher is immediately validated at your business and the payment of the voucher is initiated. |
All you have to do is register the value of the voucher as payment on the customer's account at the time of checkout.
In case of a cancellation when the customer has reserved online and has entered his Resengo voucher there, the Resengo Voucher becomes active again as the Resengo Voucher has not been paid out yet. When this voucher has already been paid to you, then you decide what you do.
you can only accept vouchers that are registered online. A Resengo You can always refuse a voucher that is only offered to you physically.
Processing payment administratively
You simply process the vouchers of Resengo vouchers as a means of payment such as cash. For collecting Resengo vouchers, there are also no invoices to be made as there no commission is requested.
These vouchers are always paid to you on the Wednesday or Friday before the date that the reservation takes place. In most cases, the money is already in your account before the customer you get into the business. When the reservation less than a week in advance you will receive it money the first Wednesday or Friday after the reservation is made.
You can follow up all payments from Resengo via 
Financial > Credit balances.