PSP (Payment Service Provider)

That is the party that provides the technical interface between the ordering system (in your case Resengo) and the different clearing partners. The choice of PSP determines which type of payment means are available and what options there are in terms of refunds. Depending on the type of payment method/transaction so you can work with another PSP. We work with Mollie and Ogone in function of the payment method. In addition, serve both also as backup for each other. When one of the two is flat, we automatically switch to the other one to keep to guarantee continuity.

Clearing Partner

This party takes care of the final collection of the money from the consumer. They are responsible for the technical connection between the online interface and ultimately the payment method/bank of the consumer. Well-known examples are the banks, Visa, Mastercard, American Express, iDeal, etc. The Clearing partner is also the one who must guarantee against fraud and pay for that guarantee so you too. That is why, for example, payments with credit cards are much more expensive than with debit cards because they are much more prone to fraud. Depending on the payment method and the PSP, you have a contract immediately with the clearing partner or via the PSP. If you have the full payment flow let Resengo handle it then it will all be for you regularly

Resengo

We provide the interface between our various possible ordering systems and the PSP. We also guarantee the tracking of the technical developments at the PSPs we work with and to ensure that our systems are always safe and reliable can keep connecting.

When you have the full payment handled through us, then we determine the PSP in function of the payment method and the up and running of the systems. We also have the necessary contracts with clearing partners that are not normally available as standard such as American Express.

We answer the questions clearing partners have regarding the transactions and forwarding of necessary proofs in case of dispute. So these questions always come to us first and we handle them in 99% of the cases without you being there don't have to do anything.

Finally, we also take care of the payment and the transparent invoicing these costs to you. You can always pay these costs easy to trace back to the actual payments that happened to be.