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Set up automatic payment reminders

Youri Teijema
Edited: 29 May 2024 13:50

You can send automatic payment reminders to your customers via email and fully automate this process via Resengo. You decide when you want to send it out and what this reminder should look like.

First you set for the different payment types what the maximum payment term. You do this as follows:

  1. Go to Icon > Financial > Payment type.
  2. In the column Bet.term. enter the number of days that the customer get to pay after creating the order.

Next, we set the payment reminder

  1. Go to Icon > Cash Register > Payment reminders. If you don't see this menu item sees contact our helpdesk.
  2. At Payment item you select the value Default.
  3. At NODays you indicate how many days after the expiry of the payment term (via Icon > Financial > Payment type) the reminder must be sent. Enter "0" as the reminder on the expiry of the payment term must be sent.
  4. At Type of reminder you select the type of reminder that should be sent.

Payment reminders are sent automatically in batch. If you do them manually If you want to ship, go to Orders and click Send payment reminders.

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