Find out here how to give someone access to your Resengo helpdesk function. Here you can send support questions to the Resengo experts who will be happy to help you. You can also consult the frequently asked questions. 

1. Go to  > Account > Users.
2. Click on Helpdesk Users at the top right.
3. Click on  Add record.
4. Select the account you want to add. 

If the account is not listed, create a new profile by clicking on the plus sign at the top right.