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How do I cancel an appointment in my Resengo Agenda?

Youri Teijema
Edited:
Via your Agenda Via your Reservation List Via your Inbox
  1. Go to Icon your agenda en to the appointment you want to delete.
  2. Hover your mouse over the appointment and click on the Icon trash can icon.
  3. Choose whether or not you want to send a cancellation email.
  1. Go to Reservation list and find the appropriate appointment.
  2. Click on the left Icon trash can icon next to the reservation that you wish to remove.

If the customer's email address is known, it will be way of deleting always a cancellation email sent.
  1. Go to Icon Inbox.
  2. Find the relevant appointment on the magnifying glass on the right.
  3. Click on the left Icon trash can icon next to the appointment you want to delete.

If the customer's email address is known, it will be way of deleting always a cancellation email sent.

Restore deleted reservations

You can find your deleted or canceled reservations via your reservation list:

  1. Go to your Reservation list.
  2. Click Show Search.
  3. Above the St. column, replace <99 with 99.
  4. Click search.

Your canceled reservations will now be reflected by being crossed out. You can now restore it by clicking on the mceclip0.png blue arrow.

Caution

Deleted reservations are permanently deleted as soon as they are in the past lying down.

 

Your customers can also cancel their appointments themselves. You can set the deadline until which they can do this. Read here how this works.

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