When your restaurant is completely full and you still have spontaneous guests at the door, you no longer have to disappoint them. Instead, you can put them in the virtual queue or ResQueue. The guest enters their phone number and details, and as soon as a spot is available, the guest receives a text message.
Why ResQueue?
- ResQueue ensures optimal occupancy, even when fully booked or when you have many spontaneous guests.
- Guests without reservation are registered in the digital queue via their mobile number and will be notified when their place becomes available.
- You can personalize the messages yourself according to your wishes.
- Let your customers spend the time waiting for a table as they want.
- The system automatically calculates which reservation fits the vacant spot(s).
- Cancellations are easily managed with the enclosed link in the text message.
When do you use ResQueue?
- On sunny days when your terrace is completely full.
- When you are fully booked and you still have many walk-ins.
- When you want to make sure that your staff is not overloaded with by ensuring a spread-out service. This is how you offer every guest a good service.
- When you don't want to take reservations on your terrace but want to optimize your occupancy and guest experience.
- Do you not work with reservations? Then you can you can still optimize your occupation with ResQueue in function of the size of the groups that sign up.