Help Centre Helpcenter
Articles Community
English (United Kingdom)
Français Nederlands
Sign in

Hi ,

How can we help you?

Useful links
  • Starting with Resengo
  • Ask the community
  • Ask support
  • Follow a webinar
  1. Help Centre
  2. Technical questions & problems
  3. Technical info about Your Resengo

Webbrowser tips & tricks

Youri Teijema
Edited: 29 May 2024 13:49

In this article you will discover all kinds of tips and tricks about the Resengo web browser. Learn how the system automatically fills forms, how to cache and cookies from your browser and how to open a window in incognito mode opens.

How do I open a window in incognito mode?

If you want to test a flow as your customers see it, it's best surf incognito, otherwise you will remain logged in as an administrator and you will see things that not see your customers. You can open an incognito window with the following key combinations open in the different browsers:

Google Chrome Windows        Ctrl+Shift+N
macOS        Command+Shift+N
Apple's Safari macOS        Command+Shift+N
Google Mozilla Firefox Windows        Ctrl+Shift+P
macOS        Command+Shift+P

How do I clear the cache and cookies?

Chrome Internet Explorer 9, 10 and 11 Safari Firefox Edge
  • Open Google Chrome.
  • Click the "Customize and manage Google Chrome" icon. This is the icon with three dots Aanpassen en beheren.
  • Click  More Tools > Clear Browsing Data.
  • A new window will open. Check the box for Cookies and other site data, if not already checked.
  • Select behind 'Period' from which time the cookies are deleted must become.
  • Click Clear data.
  • Open Internet Explorer.
  • Click the 'Tools' icon. Press the icon with the cog CookiesVerwijderen_tandwiel.
  • Click Security > Delete browsing history.
  • You can now indicate which items you want to remove, including cookies.
  • Check Cookies and website data, if that check mark is not there yet.
  • Click Delete.
  • Open Safari
  • Click on Safari in the left menu bar.
  • Click Clear history.
  • A new window will appear. Delete the history of a certain period. To do this, click behind 'Delete' on the selection menu.
  • Click on the desired period, for example entire history.
  • Finally, click Clear History.
  • Open Firefox.
  • Click the menu button at the top right 18112014_Cookies verwijderen_Firefox test.
  • Now click on Options.
  • A new tab opens in Firefox. Left click Privacy & Security.
  • Under 'History', click Delete individual cookies.
  • Click Delete All to delete all delete cookies.
  • Close the window via the cross in the top right.
  • Click the three-bar icon in the top right 1401-edge-instellingen-openen.jpg.
  • Click Settings and in the new menu press Choose what you want to delete.
  • By default, the 'Clear browsing data' menu contains some options checked. Leave the check for 'Cookies and saved website data'. Click on the checkboxes for the other checked options to uncheck the checkboxes to delete.
  • Click Clear.
  • The data will be erased. Click outside the settings menu on an empty spot to exit the Settings.
 

For mobile devices

in iOS 8 to iOS 11 (iPhone) iOS 8 to iOS 11 (iPad)
  • Tap Settings > Safari.
  • Tap Clear history and website data.
  • Tap Clear history and data.
 
  • Tap Settings > Safari.
  • Tap Clear history and website data.
  • Tap Clear.

The system automatically fills in forms. How is this possible?

A setting in the browser you use can cause forms be filled in automatically. To deactivate this, follow one of the following methods, depending on the browser you are working in. 

Google Chrome  Mozilla Firefox  
Safari  Internet Explorer

Was this article helpful?

A team you can count on!

Did not find what you are looking for? Ask your question and we would love to help you!
Ask your question to Resengo
  • Why Resengo
  • Overview
  • Horeca
  • Beauty & welness
  • Switch to Resengo
  • Partners
  • Customer stories
  • Solutions
  • Tables
  • Agenda
  • Resources
  • Blog
  • Support
  • More Resengo
  • About us
  • Careers
  • Contact
  • Prices
Cookie policy General terms & conditions Privacy policy
English (United Kingdom)
Français Nederlands
© 2022 - Resengo, all rights reserved