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How do I start up Teamviewer for support

Youri Teijema
Edited: 29 May 2024 13:49

With the Teamviewer program, we can take over your computer screen. on this way we can offer you fast support! You can also watch so you know how to solve the problem.

 

For Windows users

For Mac users

  1. You can here Download Team Viewer.
  2. Click twice on Run and Teamviewer will start up.

If Teamviewer has started correctly, you will see the ID. We need that ID to take over your computer screen.

Caution

If you do not see the Resengo logo in Teamviewer, you need to disable your current version first:

  1. You do this by typing CTRL+ALT+DEL press and Task Manager (Task Manager) to start.
  2. Go to the Processes tab and exit all running Teamviewer processes.
  3. Then repeat from step 1.
  1. You can here Download Team Viewer.
  2. Install on your Mac and get the ID.

If Teamviewer has started correctly, you will see the ID. We need that ID to take over your computer screen. 

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